Updates from the Practice Team

New GP joining the team!

Oct 03 2017

Dr  Kirsty Lennon is leaving us at the end of October. Kirsty is passionate about making general practice more effective and has taken up the opportunity to work with Compass Health as a "HealthCare Home" champion, to introduce this concept to GP practices in the Hutt Valley and to further extend this way of working to more practices in the CCDHB district.

Raumati Road Surgery is in it's second year of using the HealthCare Home practice model - Kirsty has helped achieve this.

While we will miss Kirsty on a day to day basis, we will see her from time to time as a locum and she will continue to help with our HealthCare Home practice development.

We thank Kirsty for her years of dedicated service to our practice and to her patients.

We welcome Dr Sandra Bennett, who will be taking over the patients that Kirsty looked after. Sandra is a NZ trained GP with many years' experience. She lives locally and has two primary school aged children. We look forward to working with Sandra and having her as part of our team.

Sandra will join us in mid October to ensure a smooth handover of care for patients who currently see Kirsty.

Podiatry (Foot Clinic)

Jun 19 2017

Nurse Carmel Sherrington is offering podiatry services for our patients. 

Appointments are for 30 minutes. The cost is $40 ($20 for under 13 years).

 

Missed Appointment Fee

Jun 19 2017

From July 1st, missed Doctor appointments will incur a $20 fee.

Text messaging service

May 26 2017

We now have a text messaging service. We will use this for appointment reminders and test reminders for example cervical smear or blood test. 

Please make sure we have your current mobile number. If you do not wish to receive text messages from the surgery please contact the front desk on 04 2986807. It is not possible to reply to our texts. 

Flu Vaccines

Mar 29 2017

Flu vaccinations are now available at the surgery. Please phone us on 04 2986807 to make an appointment with the nurse for this. Please remember we are open Monday and Thursday evenings until 7pm if an after work appointment time would suit you best.

Have you signed up for Manage My Health?

Mar 09 2017

Have you signed up for Manage My Health?

Manage My Health allows you to:

·         Request repeat prescriptions

·         Book appointments

·         Look at your test results

·         Email your doctor

All securely online!

Ask our receptionists to sign you up.

Health Care Home - Doctor Triage Service

Feb 23 2017

Triage

What is Triage?

You will notice that if you phone for an appointment for the same day you will be told the call will be triaged
This means that the doctor or nurse will phone you to assess the situation, usually within 5 to 10 minutes.
It may be your problem can be solved over the telephone or by a prescription or by seeing a more appropriate person than the doctor.
If your problem is urgent and needs seen that day you will be seen. It might mean you will be seen quicker.

Why is the surgery doing this?

We have become a Health Care Home. This means we are trying to become patient focussed and be able to offer you more services locally.
The demand for appointments is on the increase and the range of services we wish to offer is increasing. This means we need to create some capacity in General Practice.  We also want to be able to offer you different ways of communicating with us other than always needing a face to face consultation.  This maybe by telephone, email or eventually over the internet.

We thank you for your patience while we develop this service.


Women's Refuge

Jan 11 2017

Women's Refuge has set up a safe contact for women. The link is below

https://www.shielded.co.nz/

Copyright : Compass Health 2017